This privacy policy ("Privacy Policy") informs you about the types of information we collect about you when you register in our application or purchase something through our application, including personal data, how we use it, with whom we share it, and the choices you have regarding our use of that information when you use or communicate with our website (our "Website"). In the ISTA application, protecting your private data is our priority and we are committed to being transparent about it. We respect the needs and concerns about the privacy of our clients. We value the trust you place in us when you decide to use our website, application and services, and we take that responsibility seriously.
By "personally identifiable information" we mean information that directly identifies you, such as your name, home or business address, delivery address, phone number, payment information, credit card and billing information, as well as your email addresses. We also collect demographic data, which is not unique to you, such as your postal code. When you visit our websites, we may also collect information about your computer, including your IP address.
To clarify, the meaning of "personal data" within this policy is in addition to the definition from applicable law. By changing this Privacy Policy, we reserve the right to make changes to this Policy at any time. If you want to make sure you are up to date with the latest changes, we advise you to visit this page frequently. If at any time we decide to use any personal information we have about you in a way that is significantly different from that stated when this information was originally collected, the user or users will be immediately notified by email. Users will at that time have the option to confirm whether they agree to allow the use of their information in this particular way.
We do not knowingly collect personal data from users under the age of 13. If a user under the age of 13 provides us with personal data or we learn that personal data information is from a user under the age of 13, we will attempt to delete such information as soon as possible. If a parent or guardian learns that their child has given us information without their consent, they should contact us. We will delete such information from our files as soon as possible.
"Personal data" means any information that, either alone or in combination with other information we have about you, identifies you as an individual, including, but not limited to: Name, phone number, location information, city, email address and username.
Services such as Facebook, Google or Apple provide us with information such as name, surname and email address, which we use to help you more easily create an account and log in to your account without creating a new password in our application. In addition to name, surname and email address, we do not require any additional information from this platform, but in some cases we become a unique identifier of your account for a particular platform.
We may collect certain information about your use of the website using tracking technologies or other passive means. These "passively collected" information includes, but is not limited to, the domain name of the website that enabled you to navigate to the site, browsers used, Internet Protocol (IP) address used, time spent on the site, pages you viewed on the Site, other websites you visited before and after visiting the Site, the type of Internet browser you have, the frequency of your visits to the Site and other relevant statistics, including the following:
When you access and use our website, our servers automatically log information that your browser sends each time you visit the website. These server logs may include information such as your web request, IP address, browser type, browser language, date and time of your request, and one or more cookies (small text files containing a string of characters) that can uniquely identify your browser.
When you log in to the website or purchase products or services through the website as a logged-in user, we send one or more cookies (small text files containing a string of characters) to your computer that uniquely identify your browser. We use cookies to improve the quality of the Site by storing user settings and tracking user trends. Most web browsers automatically accept cookies, but can be configured not to do so or to notify the user when a cookie is sent. If you want to disable cookies, see your browser's help menu to learn how to disable cookies.
The website may contain links in a format that allows us to track whether these links are followed by IP addresses. We use this information to improve the quality of our products and application design.
Generally, we use the collected information to provide, improve and develop our website and services we provide to you, to communicate with you, to offer you better service and to protect us and our users. When you interact with our service or use our service, we use various technologies to process personal data we collect about you for various reasons, such as:
We do not sell, rent or otherwise trade personal data collected about you through the Site or application, from User Logs or through Offline Tracking Information collected through Services for others. The information you provide to us is an important part of our business and we only share your personal data in the manner described below:
We may work with third parties to make products and services available to you for use or to entrust other companies and individuals to perform certain functions on our behalf. Such services may include product tracking, delivery and shipping, product development and improvement, marketing and website usage analytics. We may share personal data or any information collected through the Site with these third parties to enable them to provide these services. We may share offline tracking information with our contractors so they can link such information to a specific customer's personal data and aggregate information on an anonymous basis with similar information to improve products.
We may share personal data or any information collected through the Site with our subsidiaries and affiliates for purposes for which you have provided information or for reasonable purposes for our internal administrative and business purposes.
We may disclose or transfer personal data or any information collected using our service to third parties that acquire all or part of our business, whether such acquisition is through merger, consolidation or purchase of all or part of our assets, or in connection with any bankruptcy or reorganization proceeding initiated by or against us.
We may disclose or transfer personal data or any information collected through the Site or application and your use of our Service if we believe it is necessary to protect our rights, property, security or the rights of our users or third parties.
We may disclose or transfer personal data or any information collected through the Site or application and your use of our Service if we determine that you violate its terms and conditions or any policy or guidelines for using products or services.
We may disclose personal data or any information collected through the Site and your use of our service if required by law or in accordance with legal process, in response to a request from government officials, law enforcement agencies, or a valid court order, or as necessary or appropriate in connection with an investigation of illegal activities, including, without limitation, prevention, investigation, detection or prosecution of any criminal offense or misdemeanor. This includes sharing information with other companies and organizations to protect against fraud and reduce credit risk.
We may share personal data based on any consent you give.
Contractors, manufacturers or partners who have access to your personal data in connection with providing services for the ISTA application are required to maintain the confidentiality of information and are not permitted to use this information for any purpose other than to perform the services they provide for the ISTA application. User's personal data will be stored as long as the User receives Services, for archiving purposes and for any period during which there is a dispute between the User and the ISTA application or otherwise at our own discretion.
Our services. The website may contain links or the ability to access websites, products and services of third parties that are not owned by us, that we do not manage or control, and that may have privacy policies with different standards from those contained in this Privacy Policy. This Privacy Policy applies solely to information we collect. We recommend that you read the privacy policy of any third party before using their websites, products or services.
As a matter of policy, we are committed to protecting the personal data of our users. We apply appropriate technical, administrative and organizational measures to protect the security of your personal data; however, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we will do our best to protect the personal data we collect about you, the transmission of information over the Internet is not completely secure and therefore we cannot guarantee absolute security for your data transmitted over the Internet to the Service within our service; Each transmission is at your own risk.
We have implemented various policies including encryption, access and retention policies to protect against unauthorized access and unnecessary retention of personal data in our systems. Your password protects your user account, so we recommend that you use a strong password that is unique to your ISTA account. Never share your password with anyone, limit access to your website and browser.
We keep your personal data only as long as necessary to provide you with our service and for legitimate and substantial business purposes, such as maintaining the performance of our service, making business decisions based on data on new features and offers, respecting our legal obligations and resolving disputes. We keep some of your personal data as long as you are a user of our service. If you request, we will delete or hide your personal data so that it no longer identifies you, unless we are legally permitted or required to keep certain personal data, including situations such as the following:
We may also request your consent to process your personal data for a specific purpose. When you agree to process your personal data for a specific purpose, you can withdraw your consent at any time and we will stop processing your data for that purpose. Also, we employ other companies and individuals to perform functions on our behalf. Examples include hosting and developing websites, sending postal mail and email, removing duplicate information from customer lists, analyzing data, providing marketing assistance, and processing credit card payments. They have access to personal data necessary only to perform their functions. We require companies with whom we have contracts for external services to maintain the confidentiality of data received from us and to use it only for the stated purposes.
If you have subscribed to our email newsletters, you will always have the opportunity to unsubscribe from future messages by logging into your account and changing your settings. You will also have the opportunity to "opt out" of commercial email for the appropriate ISTA service by following the unsubscribe instructions listed in the email you receive or by contacting us directly. We will continue to comply with this Policy regarding all personal data previously collected.
In accordance with certain limitations under national law, as a data subject, you have the right to access, update, delete and restrict the processing of your personal data. If you have any questions or concerns regarding how we collect and process your personal data, please contact our customer support. Our services also include settings that give you options about how your information is used. You can get a copy of the personal data we have collected if we have it. You can choose not to provide certain information, but then you may not be able to use many features of our Services. You can add or update certain information by visiting the Account Settings section in the application. When you update information, we may retain a copy of the previous version for our records.
For more information about our privacy practices, if you have questions, or if you wish to file a complaint, you can find contact information on our website.